A former hotel staffer has written a book called “Heads in Beds: A Reckless Memoir of Hotels, Hustlers and So-Called Hospitality,” about what hotel staffers do when guests aren’t watching.
He revealed how some parts of the hotel room are never cleaned, and how drinking glasses are washed with furniture polish instead of soap to make them sparkle like new.
For very difficult guests, a staffer might seek revenge on their toothbrush or even change their key card to lock them out of their room. He also said that some staffers steal from mini-bars and valet-parked cars, while others go through guests' stuff and giggle over their guests’ sex toys.
The book is meant to be a warning and a wake-up call to hotel guests.
